Straightforward Pricing, Real Value

When you sign up for any Starter or Professional plan, your 14-day trial begins immediately with full access to every feature included in that tier. You do not need to provide a credit card during registration. If you decide to continue after the trial period, you will be prompted to enter payment information. If you choose not to proceed, your account will be converted to a read-only state so you can export any work you created. We never charge automatically without your explicit confirmation, and all trial data is preserved for 30 days after the trial ends to give you time to decide.

Yes, you can upgrade or downgrade your plan at any point during your subscription. When upgrading, the price difference is prorated for the remainder of your current billing cycle, meaning you only pay the incremental cost for the days remaining. When downgrading, the new rate takes effect at the start of your next billing period, and you retain access to the higher-tier features until that date. All your data, models, and dashboards are preserved during plan changes. If you need to transition from a self-serve plan to Enterprise, our sales team will work with you to create a seamless migration timeline.

We do not cut off data processing mid-month. If you approach your limit, you will receive email notifications at 80% and 95% usage thresholds. If you exceed the limit, data continues to flow and your models keep running, but you will be prompted to either add the Extra Data Volume add-on or upgrade your plan. Overage beyond 10% of your limit for two consecutive months will trigger a recommendation from our system to move to the next tier. We work collaboratively with customers to find the most cost-effective configuration rather than applying surprise charges.

For Starter and Professional plans, we accept major credit cards (Visa, Mastercard, American Express) and SEPA direct debit within the European Economic Area. All payments are processed securely through Stripe. Enterprise customers can pay via bank transfer (wire) with NET 30 terms, and we can accommodate purchase orders for organizations that require formal procurement workflows. All prices listed on this page are in Euros and exclude applicable VAT, which is calculated based on your billing address and displayed at checkout. We provide proper invoices with VAT IDs for business customers within the EU.

There are no cancellation fees and no mandatory long-term contracts for Starter and Professional plans. Monthly subscriptions can be cancelled at any time, and access continues until the end of the paid period. Annual subscriptions offer a 20% discount in exchange for a 12-month commitment. If you need to cancel an annual plan early, we offer a prorated refund for the unused months minus the monthly-rate difference for months already used. Enterprise contracts have terms negotiated individually, typically on an annual basis with renewal discussions beginning 60 days before expiration. After cancellation, you have 30 days to export all data before your workspace is decommissioned.

Yes, we offer a 30% discount on Starter and Professional plans for verified nonprofit organizations, accredited universities, and research institutions. To qualify, send your organization's proof of status to our sales team, and we will apply the discount to your account within two business days. The discount is valid for as long as the organization maintains its qualifying status and can be applied to both monthly and annual billing cycles. For large academic research groups needing Enterprise-level capabilities, we have a separate academic program with custom pricing, and we encourage department heads to reach out for a tailored proposal.

Every DataMind AI account, including free trial accounts, benefits from the same security infrastructure. All data is encrypted at rest using AES-256 encryption and in transit using TLS 1.3. Our platform runs on ISO 27001 certified data centers located in the EU (Frankfurt, Germany). Trial accounts are isolated in the same manner as paid accounts with no shared resources or cross-tenant access. We perform daily backups with 30-day retention, and our disaster recovery procedures ensure less than 4 hours of recovery time. For detailed information about how we handle your data, please review our Privacy Policy.