Please read these terms carefully before using the DataMind AI platform. By accessing or using our services, you agree to be bound by these terms.
Last Updated: January 15, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and DataMind AI GmbH ("DataMind AI," "Company," "we," "us," or "our"), a company registered and operating at Friedrichstraße 100, 10117 Berlin, Germany. By accessing, browsing, or using the DataMind AI website located at datamindai.com and any associated services, applications, APIs, or tools (collectively, the "Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.
If you are using the Platform on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and the terms "you" and "your" will refer to both you individually and the organization you represent. If you do not have such authority, or if you do not agree with any provision of these Terms, you must refrain from using the Platform.
You must be at least 18 years of age, or the age of legal majority in your jurisdiction (whichever is greater), to create an account and use our services. By using the Platform, you confirm that you meet this age requirement. We do not knowingly provide services to individuals below this age threshold.
DataMind AI provides an artificial intelligence-powered data analytics and process automation platform designed for enterprise use. Our services include, but are not limited to, the following capabilities:
The Platform is offered through various subscription tiers, each with defined feature sets, usage limits, and support levels. Details of current plans and pricing are available on our Pricing page. We reserve the right to modify, expand, or discontinue any feature or service at any time, though we will provide reasonable advance notice for changes that materially affect your current subscription.
Our services are designed to assist with data analysis and decision support. They do not replace professional judgment, and we make no guarantees about the accuracy, completeness, or suitability of any output generated by our algorithms for any particular purpose. Users remain solely responsible for decisions made based on Platform outputs.
To access most features of the Platform, you must create an account by providing accurate and complete registration information. You are responsible for maintaining the confidentiality of your account credentials, including your password and any API keys issued to you. All activities that occur under your account are your responsibility.
You agree to notify us immediately at [email protected] if you become aware of any unauthorized use of your account or any other breach of security. We will not be liable for any losses arising from unauthorized access to your account that results from your failure to safeguard your credentials.
When using the Platform, you agree to comply with all applicable local, national, and international laws and regulations. Specifically, you agree not to:
We reserve the right to investigate suspected violations of these obligations and to take appropriate action, including suspending or terminating your account and cooperating with law enforcement authorities where necessary.
All intellectual property rights in the Platform, including but not limited to the software, algorithms, machine learning models, user interface designs, graphics, logos, trademarks, documentation, and all other content created by DataMind AI (collectively, "Company Content"), are and remain the exclusive property of DataMind AI GmbH or its licensors. These Terms do not transfer any ownership rights to you.
Subject to your compliance with these Terms and payment of applicable subscription fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your internal business purposes during the term of your subscription. This license does not permit you to sublicense, resell, redistribute, or make the Platform available to third parties outside of your organization without our prior written authorization.
You retain all ownership rights to the data you upload to the Platform ("User Data"). By uploading User Data, you grant us a limited, non-exclusive license to process, store, and analyze your data solely for the purpose of providing you with the services described in your subscription plan. We will not use your User Data for purposes unrelated to service delivery, such as selling it to third parties or using it to train models for other customers, unless you explicitly opt in to such programs.
Any insights, reports, visualizations, or model outputs generated by the Platform based on your User Data ("Output Data") are yours to use for your internal business purposes. However, the underlying algorithms, model architectures, and processing methods that produced the Output Data remain our intellectual property.
Access to the Platform is provided on a subscription basis. When you select a subscription plan, you agree to pay all fees associated with that plan as described on our Pricing page at the time of purchase. All fees are quoted in Euros (EUR) unless otherwise stated and are exclusive of applicable taxes, which will be added where required by law.
Subscriptions automatically renew at the end of each billing cycle (monthly or annually, depending on your chosen plan) unless you cancel before the renewal date. You may cancel your subscription at any time through your account settings or by contacting our support team. Cancellation takes effect at the end of the current billing period, and you will retain access to the Platform until that date. We do not provide prorated refunds for partial billing periods unless required by applicable law.
We reserve the right to change our pricing with at least 30 days advance written notice. Price changes will apply to the billing period following the notice period. If you do not agree with a price change, your remedy is to cancel your subscription before the new pricing takes effect.
If payment fails or your account becomes overdue, we may suspend your access to the Platform after providing a 7-day grace period and reasonable notice. During suspension, your data will be preserved for a minimum of 30 days, after which we may delete it in accordance with our data retention practices outlined in our Privacy Policy.
We take the security of your data seriously. All data transmitted to and from the Platform is encrypted using AES-256 encryption at rest and TLS 1.3 in transit. Our infrastructure is hosted in SOC 2 Type II certified data centers, and we conduct regular independent security audits and penetration testing.
When you use the Platform to process personal data of individuals located in the European Economic Area (EEA), you act as the data controller and we act as the data processor under the General Data Protection Regulation (GDPR). In such cases, a Data Processing Agreement (DPA) will govern our processing activities. Our standard DPA is available upon request and forms part of these Terms where applicable.
For further details on how we collect, process, and protect data, please review our Privacy Policy, which forms an integral part of these Terms.
The Platform and all associated services are provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, DataMind AI disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade.
We do not warrant that the Platform will operate uninterrupted, error-free, or free from harmful components. While we strive to maintain high availability (our target uptime SLA is 99.7%), we cannot guarantee continuous, uninterrupted access to the Platform. Scheduled maintenance windows and unforeseen technical issues may temporarily affect service availability.
Machine learning models and AI-generated outputs are probabilistic in nature and may contain inaccuracies, biases, or errors. We do not warrant the accuracy, reliability, or completeness of any predictions, recommendations, or analytical outputs generated by the Platform. You acknowledge that AI-generated insights are decision-support tools and should not be treated as definitive conclusions without appropriate human review and verification.
Nothing in these Terms excludes or limits warranties that cannot be excluded or limited under applicable law, including consumer protection laws that may apply in your jurisdiction.
To the maximum extent permitted by applicable law, DataMind AI, its directors, officers, employees, agents, affiliates, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of data, loss of business opportunity, or loss of goodwill, arising out of or in connection with your use of or inability to use the Platform, regardless of the cause of action and even if we have been advised of the possibility of such damages.
Our total aggregate liability to you for all claims arising out of or relating to these Terms or your use of the Platform shall not exceed the greater of (a) the total amount you paid to us in subscription fees during the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred Euros (€100).
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages. In such jurisdictions, the limitations above shall apply to the fullest extent permitted by applicable law. Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.
You agree to indemnify, defend, and hold harmless DataMind AI GmbH, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:
We will promptly notify you of any such claim and reasonably cooperate with your defense at your expense. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim.
The Platform may contain links to third-party websites, applications, or services that are not owned or controlled by DataMind AI. These links are provided for convenience and informational purposes only. We do not endorse, monitor, or assume responsibility for the content, privacy policies, practices, or availability of any third-party websites or services.
When you use third-party integrations available through the Platform (such as connecting to external databases, cloud providers, or SaaS applications), your use of those services is governed by the respective third party's terms and conditions. We are not responsible for any data loss, service interruptions, or other issues that arise from the operation or failure of third-party services.
We encourage you to review the terms of service and privacy policies of any third-party services you connect to through the Platform. Your decision to access or use third-party services is entirely at your own risk.
Your privacy is important to us. Our collection, use, and protection of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to our data practices as described in the Privacy Policy.
The Privacy Policy explains what personal data we collect, how we use it, who we share it with, your rights regarding your data, and how we protect your information. We strongly recommend reading the Privacy Policy before creating an account or submitting any personal information through the Platform.
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, without regard to its conflict of law principles. The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded.
Any disputes arising out of or relating to these Terms or your use of the Platform that cannot be resolved through the dispute resolution process described in Section 13 below shall be subject to the exclusive jurisdiction of the courts of Berlin, Germany. However, nothing in this section prevents either party from seeking injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information.
Before initiating any formal legal proceedings, both parties agree to attempt to resolve any dispute, claim, or controversy arising from or relating to these Terms through good-faith informal negotiation. The party raising the dispute must send a written notice describing the nature of the dispute and the desired resolution to the other party. Both parties agree to engage in meaningful negotiations for a period of at least thirty (30) days from the date the notice is received.
If the dispute cannot be resolved through informal negotiation within the thirty-day period, either party may initiate mediation administered by the German Institution of Arbitration (DIS) under its mediation rules. The mediation shall take place in Berlin, Germany, and shall be conducted in English.
If mediation is unsuccessful or if either party declines to participate, the dispute shall be resolved through binding arbitration under the DIS Arbitration Rules, or either party may proceed to litigation in the courts specified in Section 12. The language of any arbitration proceedings shall be English, and the seat of arbitration shall be Berlin, Germany.
You may terminate your account and stop using the Platform at any time by canceling your subscription through your account settings or by contacting us at [email protected]. Upon cancellation, you will retain access to the Platform until the end of your current billing period.
We reserve the right to suspend or terminate your access to the Platform, in whole or in part, at any time and without prior notice if we reasonably believe that:
Upon termination, your license to use the Platform ceases immediately. We will make your User Data available for export for a period of thirty (30) days following termination, after which we may permanently delete it from our systems. Sections of these Terms that by their nature should survive termination will remain in effect, including but not limited to Sections 4 (Intellectual Property), 7 (Disclaimers), 8 (Limitation of Liability), 9 (Indemnification), 12 (Governing Law), and 13 (Dispute Resolution).
We may also discontinue the Platform entirely with at least ninety (90) days advance written notice to all active subscribers. In such cases, we will provide prorated refunds for any prepaid subscription fees covering the period after the discontinuation date.
We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. When we make material changes, we will provide notice at least fourteen (14) days before the updated Terms take effect. Notice will be delivered through one or more of the following methods:
Your continued use of the Platform after the updated Terms become effective constitutes your acceptance of the revised Terms. If you do not agree with the changes, you must stop using the Platform and cancel your subscription before the new Terms take effect.
We recommend reviewing these Terms periodically to stay informed about your rights and obligations. Previous versions of these Terms are available upon request by contacting us at the address listed below.
Entire Agreement. These Terms, together with our Privacy Policy and any applicable Data Processing Agreement, constitute the entire agreement between you and DataMind AI regarding your use of the Platform, and supersede all prior agreements, understandings, and communications, whether written or oral.
Severability. If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.
Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of DataMind AI to be effective.
Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets.
Force Majeure. Neither party shall be liable for any failure or delay in performing its obligations under these Terms if such failure or delay results from circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, government actions, cyber attacks, power failures, or telecommunications disruptions.
Notices. All notices required or permitted under these Terms shall be in writing and shall be deemed delivered when sent by email to the address associated with your account (for notices to you) or to [email protected] (for notices to us). Formal legal notices should be sent by registered mail to our registered office address.
If you have any questions, concerns, or requests regarding these Terms of Service, please contact us through any of the following channels:
Legal Entity
DataMind AI GmbH
Registered Address
Friedrichstraße 100, 10117 Berlin, Germany
Phone
+49 30 1234 5678For urgent legal matters, we recommend sending written correspondence via registered mail to our Berlin office address. We aim to respond to all inquiries within five (5) business days.